I'm going to remind you all how important presentation is. If you do a good job, a crappy idea can become reality. If you do a bad job, the following happens.
This is an actual e-mail I received today concerning an FAQ I wrote. My response is included.
> You obviously don't know the characters names, now do you? First of all,
> Shaman King's name isn't "Shaman King", it's Yoh Asakura. And second of
> all, the
> "Crying Girl" you're referring to is called Aya Tojo. Then it's not
> it's spelled "Kazuki". And also, the "Death Note Girl" is called Misa
> And the "Girl from the Ice Cream Series" name is Kagura. And the series
> referring to is called Gin Tama. And the Police woman's name is Reiko. And
> "Guard Breaking Guy" from Rurouni Kenshin's name is Sanosuke. And it's not
> "Yugioh", it's Yugi Muto. Or Yami Yugi. Whichever comes first.
> Get your facts straight before posting an FAQ.
I appreciate your clarifications but not your attitude.
I highly recommend you do some research on constructive criticism. The difference between "You should consider putting more effort into getting the names of characters and series correct" and "Get your facts straight before posting" is monumental.
Additionally, those are hardly all of the names I was lacking. If you are going to criticize me in this manner you might want to be more complete in your ridicule. "Whichever comes first" doesn't exactly strike me as "getting your facts straight" either.
In closing, there were many ways you could have written your email that would have presented both you and your message better. As it stands, I find that I have no desire to act on any of the information you presented.
In the future, think about how your tone and grammar will affect the reception of your message.
I can't find fault with what he said, save for perhaps "Kazugi". If I remember correctly his name was in Katakana and was most definately a "gi" and not a "ki". His grammar wasn't the best, but he did capitalize and punctuate. However, his attitude was absolutely atrocious. From the get go he let me know that his opinion of my work was complete contempt. This tone was carried by the rest of his email up to the last line, where it reached a climax of condescending character.
I wasn't entirely nice in my response either. Mine sports more of a polite, severe reprimand feel. I stand by my decision to not entirely curb my indignation in that being less forceful might have failed to get my point across. I'm skeptical any manner of response would have an affect, but I did my best regardless.
This is the only negative e-mail I've ever received concerning any work I've posted to the internet. I've received criticisms and suggestions before, but never anything that outright condemned my work. I'm surprised honestly, given the constant lamentations seen on official forums for video games I'd have expected a greater amount of ill-conceived and worded flames.
Maybe I'll get more if I actually get around to making my website.